Refund policy
Refund & Return Policy
Effective Date: 1/10/26
At Northwest Baseball Company, all sales are final.
Due to the custom and specialized nature of our products, we do not accept returns, exchanges, or offer refunds once an order has been placed and processed.
No Returns or Refunds
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All products are sold as-is.
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No returns, exchanges, or refunds will be issued for any reason, including but not limited to:
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Change of mind
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Incorrect size or model selection
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Normal wear and tear
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Cosmetic variations in wood or finish
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Order Accuracy
Customers are responsible for reviewing their order details carefully before completing a purchase. By placing an order, you acknowledge and agree to this no-return, no-refund policy.
Damaged or Incorrect Orders
If you receive an item that is damaged during shipping or incorrect due to our error, please contact us within 48 hours of delivery with photos and order details. We will review the issue and determine the appropriate resolution at our discretion.
Contact
For questions regarding your order, please contact:
Northwest Baseball Company
Northwestbaseballcompany@gmail.com