Shipping policy

Shipping Policy

Effective Date: 1/10/26

Northwest Baseball Company (“we,” “us,” or “our”) ships orders within the United States using USPS and UPS.

Shipping Carriers

We currently ship orders via:

  • United States Postal Service (USPS)

  • United Parcel Service (UPS)

Carrier selection is determined by package size, weight, destination, and service availability. We reserve the right to choose the most appropriate carrier for each order.

Processing Time

  • Orders are processed after full payment is received.

  • Processing times may vary depending on product type, order volume, and whether the item is custom-made.

  • Estimated processing and shipping timelines are not guaranteed.

Shipping Rates

  • Shipping rates are calculated at checkout based on carrier rates, package dimensions, weight, and destination.

  • Shipping fees are non-refundable.

Delivery Timeframes

  • Delivery times provided by USPS or UPS are estimates only and are not guaranteed.

  • Northwest Baseball Company is not responsible for delays caused by the carrier, weather conditions, or other factors beyond our control.

Risk of Loss

Once an order has been shipped and handed over to USPS or UPS, risk of loss passes to the customer. Northwest Baseball Company is not responsible for lost, stolen, or delayed packages.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Additional shipping charges may apply if a package must be reshipped due to customer error.

Damaged Packages

If your order arrives damaged, you must contact us within 48 hours of delivery and provide clear photos of:

  • The damaged product

  • The shipping box and packaging

  • The shipping label

We will review the claim and determine an appropriate resolution at our discretion.

Shipping Restrictions

  • We currently ship within the United States only.

  • We do not ship to P.O. boxes if UPS is required.

  • We do not ship internationally at this time.

Contact

For shipping-related questions, please contact:
Northwest Baseball Company

Northwestbaseballcompany@gmail.com